| A Message From Joy Sherman My grandfather started his first dealership in Connecticut in 1925 with a simple philosophy in mind: Treat customers like members of your family, with honesty and respect and they will remain your customers. His son, my father, went on to open dealerships of his own. Two of my uncles as well as several cousins, all had dealerships of their own. It's no wonder I became involved in this business. I attended Northwood Institute and received my certification in dealership management. I started in the business delivering vehicles to our customers. I became very familiar with the paperwork involved. I worked in new and used vehicle management, then in the service department. As I moved into different jobs within the dealership, I always took care of our customers. Where ever they needed assistance, I was always there to help. With over 15 years of experience, my customers saw a level of competence and trust which continues today. "I come to each deal with a level of compassion and integrity and the strong desire to help people through a sometimes difficult experience." |
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